This page explains where the information you provide at Jilievo Casino goes, how it is stored, and who can access it — all laid out clearly. We believe transparency is the best form of security.
Your personal information is never sold to third parties. That is jilievo casino's commitment.
Join SafelyHow Jilievo Casino Protects Your Data — At a Glance
Your name, mobile number, NID details, and financial data are encrypted before being stored on our servers. The database is not directly accessible — only authorized systems can read it.
All data transmitted from your browser or app to our servers is protected with 256-bit TLS encryption. No one can intercept or read your data in transit.
Logging into your account and making large withdrawals requires OTP verification — ensuring that only you can access your account.
Jilievo Casino never sells your personal data to advertising agencies, data brokers, or any other third parties. Data is not shared with third parties except where required by law.
Your data is not retained indefinitely beyond what is necessary. Unless required by law, personal data is deleted within 5 years of account closure.
You can view, correct, or request deletion of your stored data at any time. This is your right — Jilievo Casino is here to help you exercise it.
At Jilievo Casino, your privacy matters to us as much as our business does. This Privacy Policy clearly outlines what data is collected, why it is collected, where it is stored, and how you can maintain control over it. Legal jargon has been set aside in favour of plain, straightforward language — so every member can understand it on their own.
Applicability: This privacy policy applies to jilievo casino's website, mobile app, and all associated services. By using the platform, you are considered to have accepted this policy.
Jilievo Casino collects user data in several ways. This data falls into two main categories — information you provide directly, and information generated automatically while you use the platform.
Information collected at registration:
Data collected automatically during use:
Jilievo Casino only collects the data necessary to operate its services. Collecting excessive or unnecessary information is not our practice.
Jilievo Casino collects your data for specific, legitimate purposes. Every piece of data has a defined reason behind it — collecting data indiscriminately is not our practice.
| Data Type | Purpose of Use |
|---|---|
| Full name and NID | Identity verification (KYC), anti-money laundering |
| Mobile Number | OTP verification, payments, support contact |
| Notifications, terms updates, and password resets | |
| Date of Birth | Age verification (18+) and legal compliance |
| IP Address | Geo-restriction & Fraud Prevention |
| Betting History | Account details, dispute resolution |
| Device Information | Security verification, detection of multiple accounts |
Marketing Communications: During registration, you may opt in to receive promotional emails and SMS. This is entirely optional — if you change your mind, you can turn it off at any time from your settings.
Jilievo Casino's server infrastructure is built to international data protection standards. Multiple layers of security are in place to keep your data safe.
Data breach response: In the event of a data breach, jilievo casino will notify affected users within 72 hours and take immediate steps to resolve the issue.
Jilievo Casino never sells your data. However, limited sharing with trusted partners is necessary to operate our services — and only to the extent required.
Parties with whom limited data may be shared:
Outside of the cases listed above, jilievo casino does not share your information with any third party. All third-party partners are bound by strict confidentiality agreements.
No use of data for advertising purposes: Your betting activity, financial details, or personal identity are never shared with advertising agencies, data brokers, or any third party for commercial purposes.
Jilievo Casino uses cookies and similar technologies on its website and app to improve your experience and keep the platform running smoothly.
The mobile app uses local storage instead of cookies. Clearing the cache and data from the app's settings will remove this locally stored information.
You have certain fundamental rights over the data stored at Jilievo Casino. These rights are recognised under international privacy law.
You may request to view what personal data Jilievo Casino holds about you. Submit a request to Support and you will be notified within 30 days.
If any of your information is incorrect, you can request a correction — either through the profile section in the app or by contacting support.
When your account is closed and the legal retention period has ended, your data will be deleted. If you wish to have it deleted sooner, please submit a request to Support.
You may request a download of your betting history and account information in a specified format.
You may object to your data being used for marketing purposes. Marketing emails or SMS messages can be unsubscribed from at any time.
In certain circumstances, you may request that processing of your data be restricted — for example, while a dispute about data accuracy is being resolved.
To exercise any of the rights listed above support@jilievocasino.best— or reach us via live chat. We typically respond within 7 business days.
Financial data is the most sensitive — Jilievo Casino knows this well. That's why stricter, dedicated protection measures are in place for all payment-related information.
Phishing Warning: Jilievo Casino will never ask for your password, OTP, or bKash PIN over the phone or by email. Any such request is a fraud attempt — report it to support immediately.
Jilievo casino is an adults-only platform. No one under the age of 18 is permitted to use it — this is both a legal requirement and our own ethical commitment.
Jilievo Casino may update this privacy policy when necessary — to comply with new laws, adapt to new technologies, or improve data protection.
Keep push notifications enabled in the app and your registered email active to stay informed about the latest privacy policy updates.
When opening any online account, one question naturally comes to mind — is my data safe? At Jilievo Casino, answering that question has been a priority from day one. A privacy policy is only meaningful if it works in practice — and that's demonstrated through security investment, server infrastructure, and staff training.
When you make a deposit via bKash or Nagad, your mobile number is stored in the Jilievo Casino system — that is expected. However, this number is never used to contact you through advertising agencies or passed on to any third party. This boundary is strictly maintained. If anyone ever claims to be a Jilievo Casino representative and asks for your OTP or PIN, that is fraud — contact Support immediately and do not share any information during that call.
KYC verification can feel like a hassle — having to send a copy of your NID raises a fair question: is there a risk? It is a reasonable concern. At jilievo casino, NID data is stored in a separate encrypted environment, isolated from your account data. Only a limited number of staff assigned specifically to KYC verification can access this information. Once verification is complete, use of your NID copy is restricted.
There is a practical reason behind collecting device information — it helps detect cases where the same person opens multiple accounts to abuse the bonus system. This protects honest users. If you use a single account legitimately, device data collection has no impact on you.
There is a common misconception that all cookies are harmful — they are not. The cookies jilievo casino uses are primarily necessary to run the service: remembering your login session, storing security tokens, and retaining your language preference. Advertising tracking cookies are not used.
There is something important to understand about the right to erasure. Even after an account is closed, certain information must be retained for legal reasons — particularly financial transaction records. This is not just jilievo casino policy; it is a requirement under international gaming and financial regulations. These records are typically deleted once the standard retention period of 5 years has passed.
Ultimately, Jilievo Casino's privacy policy stands on one simple principle — your data belongs to you. We use only the minimum information necessary to deliver our services. The rest is yours.
Answers to questions about the multiple account policy and bonus wagering calculations