Jilievo casino Terms & Conditions — In Plain Language All Terms in One Place

Jilievo casino is an online Sports Betting and casino platform operating under an international gaming licence, serving users in Bangladesh and other countries.

These terms and conditions constitute a legal agreement between jilievo casino and the user. They come into effect automatically whenever any service on the platform is used.

• These terms and conditions apply exclusively to jilievo casino's own platform.
• Third-party payment services (such as bKash and Nagad) operate under their own terms and conditions.
• In the event of a dispute, the English version of these terms takes precedence — this translation is provided for reference only.
• All complaints or disputes must be submitted through our official support channels.

Opening an account at jilievo casino is free. However, certain conditions must be met at the time of registration — these are in place to protect all users and ensure the platform runs fairly.

Age Restriction: Only individuals aged 18 or above may register at Jilievo Casino. An NID or birth certificate may be requested for age verification if required.

One Account Policy: Each person may hold only one account. Opening multiple accounts using the same mobile number, email address, NID, bank account, or IP address is not permitted.

• All information provided at the time of registration must be accurate and truthful.
• Using a false name, a fake NID, or someone else's details will result in account termination.
• Account passwords and login credentials must not be shared with anyone.
• Transferring or selling your account to another person is strictly prohibited.
• Completing identity verification (KYC) increases your withdrawal limit.

Deposits at jilievo casino are supported through Bangladesh's most widely used mobile banking services. Deposits are typically instant — your wallet is credited as soon as the transfer is made.

Supported Payment Methods: bKash, Nagad, Rocket, and bank transfer. Additional payment methods may be added in the future.

• Minimum deposit: ৳100 via bKash and Nagad, ৳500 via bank transfer.
• There are no processing fees on deposits — the full amount is credited to your wallet.
• It is recommended that the payment method used for deposits matches the method used for withdrawals.
• Deposits from third-party accounts are not accepted — please use an account registered in your own name.
• If you sent money to the wrong number or in the wrong amount, please contact Support for assistance with the refund.

Withdrawals at jilievo casino are simple and fast. For verified accounts, the process is typically completed within 5 to 15 minutes. However, certain conditions must be met.

Withdrawal Requirements: KYC verification must be completed. If you have an active bonus, withdrawals of real funds may be restricted until the wagering requirement is met.

• Minimum withdrawal amount: ৳300.
• The maximum daily withdrawal amount varies by VIP level.
• Withdrawal requests are typically processed within 5–15 minutes; during peak hours, it may take up to 2 hours.
• Large withdrawals may require a security check — in such cases, our support team will contact you within 24 hours.
• Your deposit must be wagered at least once before a withdrawal can be made.
• If a withdrawal is held up, contact support — it is usually resolved within 24 hours.

Jilievo casino offers a variety of bonuses and promotions. Each bonus comes with its own terms, which are clearly stated on the relevant promotion page. General bonus conditions are outlined below.

• Wagering: Bonus funds must be wagered a set number of times before they can be withdrawn. The wagering requirement for bonuses is generally between x5 and x15.
• Validity: Bonuses not used within 7 days of being credited may expire.
• Stacking Prohibited: Two bonuses cannot be active at the same time unless explicitly stated otherwise.
• The minimum odds for using a bonus are generally 1.30 or higher.
• Any fraudulent use or abuse of bonuses will result in the bonus and any associated winnings being voided.
• To receive the referral bonus, the referred person must complete their first deposit.

There are a few basic rules that must be followed when placing bets at Jilievo Casino. These rules apply equally to all players.

Bet Finality: Once a bet is confirmed, it cannot be changed or cancelled unless the cashout option is active.

• Your wallet must have sufficient balance before placing a bet.
• In an accumulator bet, if a single selection is incorrect, the entire bet is lost.
• Placing conflicting bets on the same match (arbitrage betting) is not permitted.
• Jilievo Casino reserves the right to void any bets accepted at incorrect odds due to a technical error.
• Betting based on match fixing or insider information is strictly prohibited and subject to penalties.
• During live betting, bets placed while odds are changing may remain "Pending" and will be confirmed at the updated odds.

Jilievo casino reserves the right to temporarily suspend or permanently close a user's account under certain circumstances. Users may also request account closure at any time.

Reasons an account may be suspended:

• Breach of terms — including multiple accounts, false information, or bonus abuse.
• Suspected money laundering or unusual transaction patterns.
• Failure to provide documents requested for KYC verification.
• Participation in match-fixing or any unlawful activity.
• Threatening or harassing other users.

Account Closure at the User's Request: Any user may request account closure via live chat or email. You will be given the opportunity to withdraw your remaining balance before the account is closed.

Jilievo Casino believes betting is an enjoyable form of entertainment, but it can become an addiction. That is why several responsible gaming tools are always active on the platform.

• Deposit Limits: Set your own daily, weekly, or monthly deposit limits.
• Betting Limits: Set a limit on how much you wager within a given period.
• Cooling-Off Period: You can take a temporary break for anywhere between 7 days and 3 months.
• Self-Exclusion: Option to take an extended break or permanently close your account.
• Reality Check: Regular pop-up notifications remind you how long you have been playing.

If you are experiencing issues with betting or notice signs of addiction, reach out to our support team — we are here to help.

Jilievo casino may update these terms at any time as needed — for example, to comply with new laws or regulations, to introduce new services, or to improve existing policies.

• You will be notified of significant changes via your registered email or an in-app notification in advance.
• Continued use of the platform after any changes constitutes acceptance of the updated terms.
• If you do not wish to accept the updated terms, you may close your account and withdraw your remaining balance.
• The date of the most recent update is always displayed at the top of this page.